Support

The Buzz

Efficient Technology made it easy for us to deploy an application that seamlessly...

Mitch Rodriguez
Fidelity Institutional Wealth Services
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We went live in May 2005, and our users couldn't imagine living without the automated...

Darren Tedesco
Commonwealth Financial Services
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Thanks to ETI we have completely automated how our advisors do business...

Brian Propes
NFP Securities, Inc.
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The processing team was excited that the forms were legible and that the print was...

Debbie Uva
LPL Securities, Inc.
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Quik! saved us many hours in manual labor by giving us the ability to systematically...

Sofia Estrada
Provise
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I just want to say THANK YOU! for designing this system. I seem to fill out forms all...

Shannon Nies
Nies Group
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Efficient Technology Inc turned what would have been a huge time consuming task into...

Linda Campbell
IPS Advisors, Inc.
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I am so excited about your solution! It has given me a competitive edge and time to...

Robert A. Grier
Benefits Advice
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We can not live without Quik! in our office. We are always filling out a form for...

Vicki Wailgum
SJI Financial Services
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Thank you for understanding the challenges we face here. It's nice to have someone...

Shannon Condra
First Allied Securities, Inc.
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Contact Us!

Contact ETI today to learn more about how our workflow automation solutions can improve your bottom line.

Support Services

We're not happy unless you are

Supporting your goals

The entire foundation of our company rests on your happiness and our customer service model. Our model ensures that we are your business partner, not just some vendor you send money to. We listen to your needs. We arrive at resolutions every time. We know our solutions are worthless to you if you can't get the help you need when you need it.

Our many ways to serve you

  • Service Level Agreements - All of our enterprise level solutions include an SLA that ensures our services are working as expected and resolved in a timely manner, or your money back.
  • Live Chat and Help - Our customer service professionals can chat with you during business hours and even go online with you to share screens and see the exact problem you're experiencing.
  • Telephone - We offer a toll-free number to call us and talk to a real human being who is empowered to solve your issue.
  • Email - Send us an email, get a tracking number and a live response within a few hours or less.
  • Knowledgebase - Our online knowledgebase is full of articles related to our products that help you answer questions faster.
  • Tutorials - Video tutorials are a simple and powerful way for you to learn how to use our solutions more effectively.
  • Documentation - All of our solutions include comprehensive documentation including reference guides, help files and online tools.
  • System Status - Not sure if everything is working properly? Check out system status website for details.